NA

Revolutionize National Express's lead qualification

Automate prospect engagement on WhatsApp with AI, reduce ghosting and free your teams to focus on high-value conversations.

national-express logo
National Express
online

Why Choose Alvio?

<3 min
to engage inbound leads automatically via WhatsApp
+50%
increase in meetings booked after WhatsApp qualification
2h/day
of sales team time saved thanks to automated lead handling

How Alvio.ai Works

1

Trigger

Any opted-in lead instantly triggers our WhatsApp automation - from ads to abandoned funnels

Any Lead Source

Instantly triggers WhatsApp engagement

Google Ads
Meta Ads
Website
CRM
AL
Email
Abandoned
Webhook
Landing Page
Instant WhatsApp Response
2

Qualify

AI qualifies leads instantly on WhatsApp, you meet only leads that match your ideal customer profile.

national-express logo
National Express
online
3

Book

Calendar filled. No effort. Just closable conversations

Sales person Calendar - This Week
12 meetings booked by Alvio.ai
Mon
Tue
Wed
Thu
Fri
23
10:00
TechCorp Demo
🤖 Alvio.ai
14:00
StartupXYZ
🤖 Alvio.ai
24
09:30
GrowthCo
🤖 Alvio.ai
11:00
ScaleUp Ltd
🤖 Alvio.ai
15:30
InnovateCorp
🤖 Alvio.ai
25
10:30
FastTrack Inc
🤖 Alvio.ai
13:00
NextGen Solutions
🤖 Alvio.ai
26
09:00
ProBusiness
🤖 Alvio.ai
14:30
EliteServices
🤖 Alvio.ai
16:00
MegaCorp
🤖 Alvio.ai
27
11:30
VisionTech
🤖 Alvio.ai
15:00
FutureCorp
🤖 Alvio.ai
🤖 Qualified by Alvio.ai AI
85% Show Rate
Calendar filled. No effort. Just closable conversations

How National Express could use WhatsApp

Real-world scenarios where Alvio.ai can transform customer interactions for National Express

WhatsApp01

Real-Time Travel Updates

Customers receive instant notifications about their journey status, including delays, cancellations, and safety information directly through WhatsApp.

Example conversation:
national-express logo
national-express
online

Hi, can I get an update on my Birmingham to London journey today?

9:00 AM

Sure! Your journey from Birmingham to London is on schedule. The coach will depart at 10:30 AM from Birmingham Coach Station. Please arrive at least 15 minutes early

9:01 AM

Great, thanks!

9:02 AM
Message
WhatsApp02

Easy Ticket Booking

Customers can inquire about ticket prices, schedules, and availability, then proceed to book their tickets directly through a WhatsApp chat.

Example conversation:
national-express logo
national-express
online

I need to book a ticket from Manchester to Edinburgh for tomorrow. What are the timings?

4:15 PM

For Manchester to Edinburgh tomorrow, we have departures at 9:00 AM, 12:00 PM, and 6:00 PM. Which one works for you?

4:16 PM

12:00 PM please

4:17 PM

Great choice! The total fare will be £45. Would you like to proceed with the booking?

4:18 PM

Yes, please

4:19 PM

Your booking has been confirmed. An e-ticket has been sent to your email. Safe travels!

4:20 PM
Message

What better place for a brand to chat with its customers?

Conversations that convert. Meet your customers where they really are - in their messages.

93%
increase in lead response rate
24/7
24/7 business support available
67%
67% reduction in sales cycle

WhatsApp

SW

Sophie (Wife)

10:42 AM

Don't forget to pick up the kids at 5pm!

2
national-express logo

national-express

10:15 AM

Sure! Your journey from Birmingham to London is on schedule. The coach will depart at 10:30 AM from Birmingham Coach Station. Please arrive at least 15 minutes early

LS

Lucas (Son)

Yesterday

Dad, can I borrow the car tonight?

SS

Sarah (Supplier)

Yesterday

Hi! Your vegetable order will be delivered tomorrow at 8am

1
RG

Restaurant Group

Tuesday

John:Hi! Do you have space for 12 people Saturday night?

EC

Emma (Customer)

Monday

Hi! Is your daily special gluten-free today?

MD

Mike (Delivery)

10/15/23

Hi! Your delivery will be 15 minutes late due to traffic

What Alvio.ai can do for National Express

Our WhatsApp solution, powered by your team and enhanced by AI, helps companies like National Express streamline communication with their customers, boost sales, and provide continuous support—without adding complexity to their operations.

Real-Time Notifications

Automated updates on journey status, including departures, arrivals, and any disruptions.

24/7 Customer Support

Round-the-clock assistance for queries, bookings, and travel support.

Ticket Booking

Convenient booking process with instant confirmation and e-ticket issuance.

FAQs and Travel Advice

Instant access to frequently asked questions and travel tips to ensure a smooth journey.

Feedback Collection

Easy submission of post-travel feedback to help improve service quality.

Promotions and Deals

Exclusive access to special offers, discounts, and promotions available only through WhatsApp.

Works with your favorite tools

Alvio integrates with your existing systems to automate conversations, send Slack notifications, and capture every interaction, making your business more efficient.

Slack logo
HubSpot logo
Salesforce logo
Google Calendar logo
Calendly logo
Zapier logo
Zoho logo
Intercom logo
Zendesk logo
Stripe logo

Ready to Hire an AI Agent?

Let our AI SDR handle your lead qualification while your team focuses on closing deals.

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🔒Enterprise Security