Revolutionize Coface's lead qualification
Automate prospect engagement on WhatsApp with AI, reduce ghosting and free your teams to focus on high-value conversations.
Why Choose Alvio?
How Alvio.ai Works
Trigger
Any opted-in lead instantly triggers our WhatsApp automation - from ads to abandoned funnels
Any Lead Source
Instantly triggers WhatsApp engagement
Qualify
AI qualifies leads instantly on WhatsApp, you meet only leads that match your ideal customer profile.
Book
Calendar filled. No effort. Just closable conversations
How Coface could use WhatsApp
Real-world scenarios where Alvio.ai can transform customer interactions for Coface
Credit Insurance Inquiry
This use case involves a customer reaching out to Coface for information on credit insurance services. The goal is to understand the customer's needs, provide relevant information, and guide them towards a decision on whether credit insurance is right for their business, culminating in scheduling a call with a specialist.
Hello and thank you for reaching out to Coface about our credit insurance services! Could you please share a bit about your business and what prompted you to consider credit insurance?
Hi, I run a small export business, and I'm concerned about potential non-payments from overseas buyers
I understand your concern and it's definitely wise to consider credit insurance in your case. How many international clients do you currently work with?
At the moment, we deal with about 10 clients in various countries
Perfect, that gives us a good starting point. Do you have any specific markets or countries that concern you more than others?
Yes, payments from South America have been quite delayed recently
Thank you for sharing that. Credit insurance can certainly help protect your business against such uncertainties. Would you be available for a call with one of our specialists to discuss how we can tailor our services to meet your needs?
That would be great. I'm available this Thursday afternoon
Thursday afternoon works for us as well. We'll schedule a call and send you a confirmation email with all the details. Is there anything else you'd like to discuss in the meantime?
No, that's all for now. Looking forward to the call. Thanks!
You're welcome! We're looking forward to speaking with you. Have a great day!
Debt Collection Service Inquiry
In this use case, a business owner contacts Coface to inquire about debt collection services. The conversation guides the customer through understanding the services, assessing their needs, and how Coface can assist, concluding with an action to collect more detailed information for personalized support.
Welcome to Coface! We received your inquiry about our debt collection services. Can you tell us more about the nature of the debts you're looking to collect?
Sure, I have a couple of long-standing invoices from clients in Europe that I've struggled to collect
Understood, dealing with overdue invoices can be challenging. Could you provide an estimate of the total outstanding amount?
It's roughly around $50,000
Got it, thank you for sharing that. Have you previously worked with a debt collection service, or would this be your first time?
This would be my first time
No worries, we’re here to help. Our services are tailored to ensure a smooth and respectful collection process. Would it be possible to provide more detailed information about those invoices for a more personalized consultation?
Yes, I can do that. What information do you need?
We would need the invoice dates, amounts, and any communication you’ve had with the clients regarding the payment. This will help us understand the situation better and advise on the next steps
Okay, I'll gather that information and send it over. How should I send it?
You can securely upload the documents through our client portal. I'll send you the link. Once we have all the details, we’ll schedule a call to go over the next steps. How does that sound?
Sounds good, I’ll look out for the link. Thanks for the help!
You’re welcome! We’re here to support you. If you have any more questions in the meantime, don’t hesitate to ask
What better place for a brand to chat with its customers?
Conversations that convert. Meet your customers where they really are - in their messages.
Sophie (Wife)
10:42 AMDon't forget to pick up the kids at 5pm!
Coface
10:15 AMHi, I run a small export business, and I'm concerned about potential non-payments from overseas buyers.
Lucas (Son)
YesterdayDad, can I borrow the car tonight?
Sarah (Supplier)
YesterdayHi! Your vegetable order will be delivered tomorrow at 8am
Restaurant Group
TuesdayJohn:Hi! Do you have space for 12 people Saturday night?
Emma (Customer)
MondayHi! Is your daily special gluten-free today?
Mike (Delivery)
10/15/23Hi! Your delivery will be 15 minutes late due to traffic
What Alvio.ai can do for Coface
Our WhatsApp solution, powered by your team and enhanced by AI, helps companies like Coface streamline communication with their customers, boost sales, and provide continuous support—without adding complexity to their operations.
24/7 WhatsApp Support
Immediate assistance and support for any inquiries through WhatsApp, ensuring fast and efficient communication.
Customized Credit Insurance Solutions
Tailored credit insurance solutions to meet the specific needs of your business, regardless of size or industry.
Global Coverage
Extensive global coverage that supports your business activities worldwide, protecting against customer default.
Easy Claim Submission
Simplified claim submission process through WhatsApp, making it convenient to file claims anytime, anywhere.
Risk Assessment Tools
Advanced tools to assess and monitor the credit risk of your customers, helping to minimize potential losses.
Real-time Notifications
Receive real-time updates and notifications about your policy and claims status directly through WhatsApp.
Works with your favorite tools
Alvio integrates with your existing systems to automate conversations, send Slack notifications, and capture every interaction, making your business more efficient.
Ready to Hire an AI Agent?
Let our AI SDR handle your lead qualification while your team focuses on closing deals.